Junkline is a junk-removal service operating across Greater Los Angeles. You book online at one flat price; pickups are performed by vetted, licensed and insured local hauling crews that we match to your job. Your agreement and your payment are with Junkline — we coordinate the crew.

Our prices are flat and all-inclusive: labor, carry-out, transport, and disposal. Every job has a $75 minimum, and orders of 5 or more items get 10% off automatically.

The price you see when you book is locked. Our crew will not raise it on site. The one exception: if the job turns out to be materially different from what was booked (for example, significantly more items, or items different from what was described or photographed), we will tell you before any work starts. You can approve an adjusted price or cancel at no charge — work never begins at a price you haven't agreed to.

If you build your quote from photos, the itemized list is an AI-generated suggestion that you review and confirm before booking, and our team double-checks it against your photos before dispatch.

We need about 24 hours to match your job with the right crew, so the earliest pickup is the next day. You choose the day and a two-hour arrival window at booking. If a crew is ever delayed, we'll contact you as early as we can.

You can cancel for free up to 48 hours before the start of your arrival window, for a full refund. Inside 48 hours, a crew has usually already been reserved for you — contact us at hello@junkline.com and we'll work it out with you case by case. Rescheduling with more than 48 hours' notice is free.

You pay the quoted price by card when you book, processed by our payment provider. We never see or store your full card number. Refunds, when due, go back to the card you paid with.

We remove non-hazardous household and commercial items: furniture, mattresses, appliances, electronics, exercise equipment, boxes and bags, debris, and full cleanouts. Mattresses, e-waste, and refrigerant-bearing appliances are handled according to California and federal rules.

We can't take hazardous materials — things like wet paint, chemicals, fuels, oils, asbestos, or medical waste. Crews may decline any item that is unsafe or unlawful to transport; if that changes your total, rule 2 above applies (you approve first, or cancel free).

Please make sure the crew can safely reach the items — an adult available to let them in, pets secured, and any gate codes or parking instructions shared at booking. If your building requires a Certificate of Insurance, we provide one free; flag it when you book so it's ready before arrival.

Crews are vetted and insured, and they treat your space with care. If anything is damaged or an issue comes up during a pickup, contact us right away at hello@junkline.com — we'll work with you and the crew's insurance to make it right. To the extent the law allows, our total liability for any booking is capped at the amount you paid for that booking.

These terms are governed by California law. If we update them, the new version applies to bookings made after it's posted — we won't change the deal on a booking you've already made. If a court finds part of these terms unenforceable, the rest still stands.

Questions? Call or text (914) 677-2378 or email hello@junkline.com. See also our Privacy Policy.